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Error: Failed to create mount points: <Mount_Path>

Last Updated: Jul 17, 2017 03:55PM PDT

Applies to...

  • DxEnterprise 15.0
  • DxEnterprise 15.5
  • DxEnterprise 16.0
  • DxEnterprise 17.0 for Windows

Summary

When rehosting or failing over a VHost, the VHost fails to start with the error:

...Failed to create mount points: <Mount_Path>

The following error is also logged to the DH2i Event Log:

Caught exception for <Volume_ID>: System.ComponentModel.Win32Exception (0x80004005): The directory is not empty

Event Details

Log Name:      DH2i
Source:        DxStorMonitor
Date:          <Date_Time>
Event ID:      1001
Task Category: None
Level:         Error
User:          N/A
Computer:      <Node>
Description:
Caught exception for <Volume_ID>: System.ComponentModel.Win32Exception (0x80004005): The directory is not empty

Resolution

Make sure that the target directory for the mount is empty. An empty folder is required in order for the volume to be mounted successfully.

References

https://technet.microsoft.com/en-us/library/cc753321.aspx

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support.desk@dh2i.com
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