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Version: v22.0

DxAdmin Fails TLS Connection


Nonstandard TLS settings may be in use on the client's desktop which prevents DxAdmin from connecting to the server. Configuring DxAdmin to not use TLS would allow the client UI to connect.

Error message in DxAdmin:

DxAdmin TLS Connection Error

Error message in journalctl on a Linux server:

DxLMonitor[25772]: Caught exception: error:1408A0C1:SSL routines:ssl3_get_client_hello:no shared cipher s3_srvr.c:1435


Configuring DxAdmin to not use TLS.

  1. Close DxAdmin if it is currently running.

  2. Edit the %ProgramFiles%\DH2i\bin\DxAdmin.exe.config file.

  3. Change the tlsenabled key to false and save.

  4. Start DxAdmin and connect to the server.